Get in touch with Jinu
Have a question or need support? Reach out to our team and we'll get back to you as soon as possible.
Get in touch
Fill out the form below and our team will get back to you.
Other ways to reach us
- Email ushello@jinu.appFor anything at all
- Help centrejinu.app/helpAnswers to common questions
- Trust and safetysafety@jinu.appReport a scam, a listing or a user
- Bugs and feedbackbugs@jinu.appTell us what is broken or missing
- Press and partnershipshello@jinu.appMedia requests and working together
Frequently asked questions
How do I post a listing on Jinu?
Tap Post, add your photos, and fill in the details. Posting needs a free account.
Is Jinu free to use?
Browsing is free and needs no account. Local cash sales are free too: Jinu never takes a cut of them. Optional extras, like boosting a listing, are paid.
How do I report a problem or a suspicious listing?
Use Report on the listing or on the person's profile. For anything urgent, email safety@jinu.app.
How do I contact a seller?
Open the listing and use Message seller. Sending a message needs a free account.
How do I delete my account?
Settings has Delete account, which removes your data. The Delete your account page explains exactly what happens.