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Overpayment and fake payment screenshots

If a buyer pays more than you asked and wants the difference back, it is a scam. There is no version of this that is real.

How it runs

  1. A buyer agrees to your price without haggling, which should already be odd.
  2. They send a check, a money order, or a screenshot of a transfer, for more than the amount. There is always a reason: their assistant made a mistake, it includes the courier's fee, they wanted to cover your trouble.
  3. They ask you to send the difference back, usually urgently, usually by a method that cannot be reversed.
  4. Days later the check bounces or the transfer is reversed. The money you sent was real. Theirs never was.

The screenshot variant

Instead of a check you get an image of a payment confirmation, or an email that looks like one, sometimes with Jinu's name on it. A screenshot is a picture. Anyone can make one in a minute, and a convincing fake email costs nothing.

Jinu does not process payments between members and never sends a payment confirmation for a member sale. Any message telling you that Jinu is holding funds and will release them once you ship, or once you pay a fee, is fake, whatever the logo looks like.

The rules that make you immune

  • Never accept more than the asking price. If it arrives, do not send anything back and do not release the item.
  • Verify with your own bank or payment app, opened yourself, not with a link or a screenshot. Look for money that has cleared, not money that is pending or "deposited". Banks can credit a check before it clears and take it back afterwards.
  • Do not accept checks or money orders from strangers. Cashier's checks are forged routinely.
  • Payment first, in full, cleared, then the item. No exceptions for a courier or a friend collecting.

If you already sent money

Call your bank's fraud line now: a wire can sometimes be recalled in the first day. Keep every message and screenshot. Then report the conversation and the listing on Jinu, email safety@jinu.app, and file a report with the FTC and the FBI's IC3. I think I have been scammed lists the order to do these in, with the links.

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