Verify your phone number
Verifying a phone number confirms you can receive a text at a number you control. It takes one message and about a minute. This article replaces an earlier one that said the feature was built but not switched on; it is switched on now.
How to do it
Open Settings, then Login and security, and use Verify a phone number on the Phone card. It opens where you are, so you do not lose the rest of the page. The same screen has its own address at jinu.app/account/phone if you would rather go straight there.
Enter a United States mobile number and press Send code. If the screen shows a box agreeing to receive the code, tick it first; the button stays inactive until you do. Either way the message is only ever sent because you asked for it.
What you will receive
One text message, containing a six digit code, and only when you press the button. Jinu sends no marketing and no recurring messages to that number. Message and data rates may apply.
Which number the code comes from
The code may come from Jinu's own number, or from a number our text-message delivery provider uses for verification codes. So a code can arrive from a different number than an earlier one did.
Reply STOP to a text from Jinu's own number to stop receiving messages from it, and HELP for help. Carriers honor STOP on that number independently of us. If you stop messages from Jinu's own number, codes sent from that number can no longer reach you; nothing else about your account changes.
We send a code only when you ask for one, so you stop receiving codes by not asking for one.
The rules the sender follows
- United States mobile numbers only.
- One number per account, and one account per number.
- One code per number per minute. Pressing send again inside that minute is refused rather than sending a second message, so you are never charged twice for one request.
- Fifteen code requests per account per ten minutes, and five code entries per ten minutes, after which you are asked to wait.
What it is used for
A verified number is a trust signal on your profile and it is required for the Trusted Seller badge, alongside the deals, reviews, rating, reply rate and account age that badge asks for. It is optional otherwise: everything else on Jinu works without it.
Your number is never shown to anyone. It is not published on your profile, not given to buyers or sellers, and not used to contact you about anything else.
If the code does not arrive
Give it a minute before trying again, because a second press inside that minute is refused by design. Check the number for a typo, and check that it is a mobile line rather than a landline. If it still does not arrive, write to hello@jinu.app or use the form at jinu.app/contact.