What a confirmed deal is
A confirmed deal is a transaction that both the buyer and the seller have said actually happened. It is the only thing on Jinu that unlocks a review, which is why a Jinu rating means something more than a rating anyone could leave after sending one message.
The three ways a deal is created
| How it starts | Who has to confirm |
|---|---|
| The seller accepts an offer the buyer made | Nobody. Both sides already acted, so the deal is confirmed at once and reviews open immediately. |
| The seller marks the listing sold to a named buyer | The buyer. The seller has attested; the deal stays pending until the buyer answers. |
| A guest says I stayed here on a stay | The host. The guest has attested; the host resolves it. |
Marking a listing sold without naming a buyer takes it out of the feeds but creates no deal, and so unlocks no review. If you want the review, name the buyer.
The rules the system enforces
- Two different people. A deal cannot be between an account and itself, so nobody can mint a confirmed deal to review themselves.
- One deal per buyer per listing. An offer accepted after a manual mark-sold upgrades the same deal rather than creating a second one.
- One review per person per deal. You cannot review the same deal twice, and a second sale to the same buyer on the same item does not earn another review slot.
- Reviews are double-blind. Yours stays hidden until they write theirs, so neither of you can read the other's before deciding what to say.
- The window is 14 days. If only one of you writes a review, it publishes on its own once the window closes, so an honest review is never buried by the other side declining to write one.
What a confirmed deal is not
It is not a payment, a receipt, an escrow or a guarantee. Jinu is not in the middle of the money and does not know what changed hands. A confirmed deal is two people agreeing that a transaction happened, and nothing more than that. Do not treat it as proof of payment, and do not hand over goods because a deal shows as confirmed.
If a deal fell through after it was confirmed, say so in the review. If you were defrauded, that is a safety report rather than a review: see Urgent safety concerns.