Held for review
A listing marked Under review tripped one of the automated safety checks that run the moment you publish, and a person now has to look at it before it goes public. It is not lost, and you do not need to repost it.
What the checks are
Every listing is screened at publication, before anyone else can see it. There are five checks:
- Blocked keywords. A short list of high-signal spam and scam phrases. A match refuses the listing outright rather than holding it, so it is never published at all.
- Fair housing. Property listings only. Phrases that state a preference, limitation or exclusion based on a class protected by the federal Fair Housing Act, or by state or local law, hold the listing. This check is deliberately cautious. It is better to make a compliant landlord wait than to publish a discriminatory advertisement.
- Prohibited and restricted commerce. Detection patterns for everything in the Prohibited and restricted items policy: weapons, drugs, counterfeits, stolen goods, live animals, adult content, and the restricted categories such as event tickets and gift cards.
- Scam patterns. Advance-fee, phishing and off-platform-payment wording.
- A safety classifier. A model that reads the listing text for what the pattern checks would miss.
Why yours might have been held when it is perfectly legitimate
These are patterns, so they produce false positives, and the honest answer is that some of them are annoying. A few real examples of the shape of the problem:
- A rental that says adults only or no kids reads as a familial-status exclusion under fair housing rules, whatever you meant by it.
- Anything selling puppies, a litter, a rehoming fee or an adoption fee reads as a live-animal sale. Live animals are prohibited on Jinu. Pet supplies are fine; the animal is not.
- The word replica or fake next to a designer or sportswear brand reads as counterfeit.
- Salvage title, rebuilt title or an airbag for sale reads as a restricted vehicle part.
- Event tickets and gift cards are restricted whoever is selling them, because Jinu has no approved-seller system for either.
What happens next
- You are emailed at the point it is held, with the reason recorded against the listing.
- The confirmation screen says a listing that checks out goes live within 24 hours.
- If it is approved, it becomes live and you get a push notification saying so. You are not sent a second email for an approval.
- If it is removed, you get a push notification and an email naming the reason and telling you how to appeal.
What to do while you wait
Read the reason in the email against the listing text. If you can see what tripped it, you can edit the listing from My listings while it is held. Do not delete it and post a fresh copy: that puts a new listing through the same check and loses the review already in progress.
Appealing
If it was removed and you believe the decision was wrong, email safety@jinu.app from the address on your account, with Appeal in the subject line, the listing title and URL, and why you think it was a mistake. Where practical, somebody who was not involved in the original decision reviews it. The full procedure is on the Reporting and moderation page.
One thing worth saying plainly: these systems are imperfect, in both directions. A listing being live is not Jinu confirming it is safe or lawful, and a listing being held is not an accusation. Judge what you buy for yourself, and use the checks in How to spot a scam.